Shipping & Returns

Shipping and Delivery

 

La Sposa strives’ to freight out orders within 24 hours of payment.

La Sposa uses Direct Freight as their preferred courier, however, when you are ready to make a purchase and it needs next day delivery, please email and Express Post delivery can be arranged.

Orders required overnight ,  if they are super-urgent, just call or email and we will do our very best to make sure you get what you need in time.

 

Return Policy

Goods can only be returned if the item is substantially not as described and cannot be fixed through our help.

Change of mind, minor variations in model, colour, specifications are not reason for a refund. We will inspect the item prior to refunding.

 

  • The returned item needs to be unused and in brand new condition with original packaging or similar packaging and packed securely for return shipping or drop off to our warehouse.
  • Any Return product has to be within a 7 day period. The postage cost will be the responsibility of the purchaser .
  • La Sposa will exchange the product only during 7 days from the date the items have been received. (excluding postage fee)
  • Any faulty part needs to be sent back at purchasers’ expense.
  • A restocking fee of 30% of the final value will apply.

*Refunds do not include all shipping/return postage fees, damage/repair/parts costs caused by buyer.